Política de envío
In most cases, orders are processed within 5-7 business days*. In-transit times vary by carrier and method. *Choosing expedited shipping methods does not decrease order processing and production times.
- During peak seasons (holidays, sales, store openings, etc), processing may take additional time.
- At this time, our carriers are experiencing longer delays than normal. In order to ensure that you receive your order in time for the holidays, we suggest that all orders be placed by December 8th; however, we are unable to guarantee delivery dates at this time.
- We do not ship on weekends and holidays, which may delay the processing and shipment of your order.
- Pre-order sales for any merchandise do not have a guaranteed shipment date unless provided in the product description. Any given estimated shipment dates are subject to change.
Preorder
Preorder items generally take 15-30 business days for order processing and production. Please refer to individual product details for estimated shipping dates.
Your order will not ship until each item in your order is in stock. To ensure faster delivery of your in-stock items, we recommend placing two separate orders - one for your preorder items and one for your in-stock items.
If you are placing an international order, we are unable to guarantee the timeliness of arrival of your package, although orders arrive in 2-4 weeks in most cases. There may also be duty payments required at the time your package arrives, we are not responsible for the additional costs incurred on international orders.
Shipping and delivery dates are not guaranteed unless specified.
Please contact us if you have any questions regarding your order's shipping status.